Verizon agrees to refund customers $90 million for wrongful data charges
Did you have a Verizon phone sans data plan, but get billed for data anyhow? Verizon Wireless is dropping $90 million to make things right next month. The New York Times reports that the company will refund 15 million cellular customers who were wrongly charged for internet use, in the form of $2 to $6 credits on their next bill — unless the fiasco already caused you to leave, in which case you’ll get a similar check in the mail. The FCC reportedly pressured Verizon into this settlement following hundreds of complaints, so it looks like the squeaky wheel may have won this round. If you can call Verizon treating you to the equivalent of a latte a “win,” of course. Verizon agrees to refund customers $90 million for wrongful data charges originally appeared on Engadget on Sun, 03 Oct 2010 18:41:00 EDT. Please see our terms for use of feeds . Permalink
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on October 3, 2010. Filed under