AT&T users in New York City suffering partial phone outage (update: restored)

We’ve been inundated with a flood of tips from Big Applers this morning, and we just confirmed ourselves — a large sect of AT&T users in New York City aren’t receiving calls. Even the ones who aren’t just holding it wrong . It seems as if outgoing calls operate just fine, but folks trying to dial in are greeted with eternal ringing. As in, it doesn’t even go to voicemail. We’re assuming the engineers at Ma Bell are all over this as we speak, but be sure to let us know how wrecked your Big City life is due to this in comments below. Update : Right on cue, AT&T pinged us to say everything should be back to normal. The formal quote is below: “Wireless voice service has been restored and is back to normal now after a software issue occurred during routine maintenance which caused some customers on Long Island and in parts of Brooklyn, Queens, and Manhattan to experience voice service disruptions this morning. We apologize for any inconvenience to our customers.” [Thanks to everyone who sent this in] AT&T users in New York City suffering partial phone outage (update: restored) originally appeared on Engadget on Thu, 04 Aug 2011 11:42:00 EDT. Please see our terms for use of feeds . Permalink

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