Sprint Epic 4G update delayed by ‘administrative issues,’ consumer rage released on schedule

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And this, folks, is a lesson of what not to do if you’re a major carrier with a majorly perturbed user base. In a way, this sort of feels like the Instinct update debacle all over again, with users claiming that a promised software update was being held beyond the 30 day return window in order to keep contracts alive. 24 hours after a Sprint forum administrator proudly proclaimed that a long-awaited Epic 4G software update was rolling out over the next few days, another admin has chimed in with a nearly-audible “sike!” Rather than letting users cheer its hard work over the weekend, Epic 4G owners are now being told that “administrative issues” are to blame for a new delay — a delay that’ll stretch on for an undetermined amount of time, to boot. Oh, and back on the topic of what not to do, the operator’s forum admin has also thrown a jab at all of you out there that would even think of accusing Sprint of pushing this update beyond the 30 day return window. Look, we all know it’s a baseless conspiracy theory, but there’s really no need to get feisty, is there? Full announcement is after the break. Update : Looks as if the update is out there if you’re brave enough to do it yourself. But honestly, is it worth it? Probably. [Thanks, Edward] Continue reading Sprint Epic 4G update delayed by ‘administrative issues,’ consumer rage released on schedule Sprint Epic 4G update delayed by ‘administrative issues,’ consumer rage released on schedule originally appeared on Engadget on Fri, 01 Oct 2010 17:14:00 EDT. Please see our terms for use of feeds . Permalink

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